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Community Development

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1. My disability prevents me from moving around in my home, where can I go for help?
2. Can the village help with fixing my home?

Government - Building Inspections

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1. Do I need a permit to put up a fence?
2. Do I need a permit to remodel my home?
3. Will the Village locate my property line?
4. Can I have chickens or other farm animals as pets in Rantoul?

Government - Code Enforcement

Government - Office of the Comptroller

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1. What is the Village of Rantoul’s bond rating?

Government - Planning & Zoning

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1. Where do I look to determine whether my proposed business use is permitted at a certain address?
2. How do I find out the zoning of my property?

Government - Village Attorney

Main

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1. How do I contact a city/county department?
2. How do I rent a park or building?
3. How do I register for an activity with the Rec department?
4. How do I set up new utility services, transfer an existing service, or terminate service?
5. How can I pay my utility bill and what forms of payment do you accept?
6. How do I report a power outage?
7. How do I find out the zoning of my property?
8. Where can I find the answers to my frequently asked questions?

Maps

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1. Will the Village locate my property line?

Parks & Recreation

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1. How do I register for an activity?
2. How do I rent a park or building?

Police - Animal Control

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1. My pet is missing. What should I do?
2. I found a cat or dog. How can I find its owner?
3. When does an animal need to be vaccinated with the Village of Rantoul?
4. What if I have found a dead animal?
5. What if I have a problem with a wild animal on my property?
6. May I own a pot-bellied pig or other exotic animal within the Village of Rantoul?
7. What type of animal calls does the Rantoul Police handle?
8. What are the leash requirements within the Village of Rantoul?
9. What do I do if my animal bites someone?
10. Where is the animal shelter located?

Police - Arrestee Information

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1. How do I find out if someone has been taken to the county jail?
2. What is the difference between an ordinance violation and a criminal violation?

Police - Calling 9-1-1

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1. When should I call 9-1-1?
2. Why do dispatchers ask so many questions?
3. Why wasn't my call dispatched immediately?
4. Am I required to leave my name when reporting a crime?

Police - Children / Teen Matters

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1. What are the curfew laws in Rantoul?
2. What are the child safety seat / belt requirements in Illinois?
3. My child just got their driver's license / permit, what issues should I discuss with them?
4. What are the Illinois Graduated Driver’s License Laws?

Police - Communications

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1. Am I required to leave my name when reporting a crime?
2. Why wasn’t my call dispatched immediately?
3. Why do dispatchers ask so many questions?

Police - Motor Vehicle-Related

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1. Does the police department respond to accidents on private property?
2. How and where do I pay parking tickets?
3. If my vehicle is towed / impounded, what is the procedure to get it back?
4. If my vehicle is impounded, how do I appeal the reason it was impounded?
5. What tow agencies does the police department use to impound vehicles?
6. What are the snow routes in Rantoul?
7. What are the laws in Illinois concerning cell phone use while driving?

Police - Obtaining Reports / Property

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1. How do I obtain a report from the Rantoul Police Department?
2. How do I retrieve property seized by the police department?

Police - Reporting an Incident

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1. How do I check the status of a crime I reported?
2. How do I report a missing person?
3. How can I make a complaint about the Police Department?

Police - Services

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1. Does the Rantoul Police Department offer fingerprinting?
2. Does the Rantoul Police Department do fingerprinting for Illinois' Concealed Carry License?
3. I had my fingerprints taken at the Rantoul Police Department for Illinois Concealed Carry License and haven't heard back from the State of Illinois. Who do I contact?
4. Does the Rantoul Police Department unlock vehicles?
5. Will the Rantoul Police Department provide extra patrols while I am away on vacation?

Police - Weather Related Issues

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1. How do I report a power outage?
2. What can I do to prepare for a storm or power outage?

Rental Inspections

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1. What does it mean to "Register" my residential property?
2. I own and live in my residence and DO NOT intend to rent it out. Do I need to register?
3. I own vacant residential property. Does it need to be registered?
4. I own a mobile home. Does it need to be registered and inspected?
5. We registered our rental property late in the year and paid the $40.00 Registration Fee. Is this fee pro-rated?
6. Are churches required to register?
7. When can I expect my rental residence to be inspected?
8. Does the Village inspect Section 8 Housing?

Utilities

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1. What is the Police Pension Utility Tax on my bill?
2. How do I set up new service, transfer existing service, or terminate service?
3. What are the deposit amounts?
4. Why do I have to pay a deposit for utility service?
5. How does your billing system work?
6. What is Purchased Power?
7. What is the difference between gas supply charge and gas service charge?
8. How long do I have before being disconnected?
9. How do I find my cycle and route for my billing area?
10. How can I sign a payment agreement?
11. What do I need to do if I have a life threatening medical condition?
12. How do I contact Regional Planning for LIHEAP assistance?
13. How can I pay my bill and what forms of payment do you accept?
14. Who do I contact to report or inquire about a power outage?

Contact Rantoul
333 S. Tanner
Rantoul, IL 61866
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Ph: (217) 893-1661
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