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Why do dispatchers ask so many questions?
METCAD Telecommunicators follow a specific line of questioning to assist with rapid identification of the situation and collection of facts. Their primary concern is to obtain as much information as is possible to expedite the emergency response by the public safety agency.

Police - Communications

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1. Am I required to leave my name when reporting a crime?
2. Why wasn’t my call dispatched immediately?
3. Why do dispatchers ask so many questions?

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Rantoul, IL 61866
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