Frequently Asked Questions

Contact the officer who initially took your report or the detective who was assigned to it by calling the Rantoul Police Department at (217) 892-2103. You may leave a message if the officer or detective is not available. You may also check the staff directory and send the officer or detective an email.

Contrary to what many believe, there is no minimum amount of time that must pass before a person can be considered missing. Rantoul police will accept a missing person report and promptly initiate an investigation.

You may contact the police department 24 hours a day by telephone and ask to speak with an on-duty supervisor who will try to immediately address your complaint. If you are wanting to come to the Rantoul Police Department and make a complaint, the lobby is open from 7am to 5pm Monday through Friday excluding holidays.

If the supervisor is unable to satisfy your complaint, the supervisor upon your request, will provide you with a written complaint form, and detailed written instructions on how to pursue a formal written complaint. Once completed and returned to the Police Department, you will be contacted by a member of police management, and the formal complaint process will begin.