If a customer is needing to sign an agreement to extend out their past due balance to avoid disconnection, please fill out form below.... More… If a customer is needing to sign an agreement to extend out their past due balance to avoid disconnection, please fill out form below. Please contact Customer Service if you are unaware of the date you can extend your payment to, to find the cycle and route you are billed in, please follow this link and it will provide you with the furthest payment date for your billing area. If the agreement will not be accepted, you will be contacted by the Customer Service department and they will let you know of your options. Less…